Privacy Policy

International Compliance

This policy complies with the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws worldwide.

1. Information We Collect

Personal Information:

• Email addresses (for communications and updates)
• Wallet addresses (for token transactions and verification)
• KYC information (name, address, ID documents when required)
• Communication preferences and settings

Technical Information:

• IP addresses and geolocation data
• Browser type, version, and device information
• Website usage patterns and analytics
• Transaction data and blockchain interactions

Automatically Collected:

• Cookies and similar tracking technologies
• Log files and server data
• Performance and error reporting data

2. How We Use Your Information

Service Provision:

• Process token transactions and presale participation
• Verify user identity and prevent fraud
• Provide customer support and technical assistance
• Send important service updates and notifications

Legal Compliance:

• Comply with KYC/AML regulations
• Meet tax reporting requirements
• Respond to legal requests and court orders
• Prevent money laundering and terrorist financing

Platform Improvement:

• Analyze usage patterns to improve our services
• Conduct security monitoring and threat detection
• Develop new features and functionality
• Perform statistical analysis and research

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

Service Providers:

• Third-party analytics providers (Google Analytics, etc.)
• Cloud hosting and infrastructure services
• Payment processors and blockchain service providers
• Customer support and communication platforms

Legal Requirements:

• Government agencies and regulatory authorities
• Law enforcement when required by law
• Courts and legal proceedings
• Tax authorities for reporting purposes

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your personal information:

Technical Safeguards:

• SSL/TLS encryption for data transmission
• AES-256 encryption for data storage
• Multi-factor authentication systems
• Regular security audits and penetration testing

Operational Safeguards:

• Access controls and employee training
• Data minimization and retention policies
• Incident response and breach notification procedures
• Regular backup and disaster recovery testing

Important: No security system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

GDPR Rights (EU Residents):

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing

CCPA Rights (California Residents):

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Say no to the sale of personal information
• Access personal information
• Request deletion of personal information
• Equal service and price, even if you exercise your privacy rights

To exercise these rights, contact us via Discord - Submit a Ticket

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information.

Types of Cookies:

• Essential: Required for basic site functionality
• Analytics: Help us understand site usage
• Functional: Remember your preferences
• Marketing: Deliver relevant advertisements

You can control cookies through your browser settings, but some features may not work properly if disabled.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States where our servers are located.

Transfer Safeguards:

• Standard Contractual Clauses (SCCs) for EU transfers
• Adequacy decisions where available
• Binding Corporate Rules for internal transfers
• Certification schemes and codes of conduct

We ensure that all international transfers comply with applicable data protection laws and provide adequate protection for your personal information.

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Retention Periods:

• Account Data: Until account closure plus 7 years for legal compliance
• Transaction Records: 7 years for tax and regulatory requirements
• KYC Documents: 5 years after relationship ends
• Marketing Data: Until you unsubscribe or object
• Analytics Data: 26 months (Google Analytics default)

After retention periods expire, we securely delete or anonymize your personal information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Parents or guardians who believe their child has provided personal information should contact us immediately via Discord - Submit a Ticket

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes by:

• Posting the updated policy on our website
• Announcing updates on our Discord server
• Displaying prominent notices on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us through our community channels:

Location: Polaris Digital Technology Inc, Delaware, United States

EU Representative: Available upon request for GDPR matters

We will respond to privacy requests within 30 days (or as required by applicable law).