Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

Similar Technologies:

• Local Storage: Stores data locally in your browser
• Session Storage: Temporary storage that expires when you close your browser
• Web Beacons: Small transparent images that track user behavior
• Pixels: Tiny graphics used for tracking and analytics

2. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function properly and cannot be disabled.

• Authentication and security tokens
• Session management and user preferences
• Load balancing and performance optimization
• CSRF protection and security measures

Analytics Cookies

Help us understand how visitors interact with our website.

• Google Analytics: Website traffic and user behavior analysis
• Hotjar: User session recordings and heatmaps
• Custom Analytics: Platform-specific usage metrics
• Performance Monitoring: Page load times and errors

Functional Cookies

Remember your preferences and provide enhanced features.

• Language and region preferences
• Dark/light mode settings
• Wallet connection preferences
• Notification settings and preferences

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

• Google Ads: Conversion tracking and remarketing
• Facebook Pixel: Social media advertising optimization
• Twitter Analytics: Social media engagement tracking
• Affiliate Tracking: Referral and partnership attribution

3. Third-Party Cookies and Services

We use various third-party services that may set their own cookies. These services have their own privacy policies and cookie practices:

Analytics & Performance

• Google Analytics
• Google Tag Manager
• Hotjar
• Vercel Analytics

Social Media & Marketing

• Facebook/Meta Pixel
• Twitter Analytics
• Discord Widgets
• Telegram Widgets

Blockchain & Wallets

• MetaMask
• WalletConnect
• Coinbase Wallet
• Trust Wallet

Communication

• Intercom (Support Chat)
• Mailchimp (Email)
• SendGrid (Notifications)
• Twilio (SMS)

4. Managing Your Cookie Preferences

Browser Settings:

You can control cookies through your browser settings:

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

Opt-Out Links:

• Google Analytics Opt-out
• Hotjar Opt-out
• Facebook Ad Preferences
• Network Advertising Initiative

Important: Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are required for basic site operation.

5. Cookie Consent and Legal Basis

Consent Requirements:

• Essential Cookies: No consent required (legitimate interest)
• Analytics Cookies: Consent required under GDPR
• Marketing Cookies: Explicit consent required
• Functional Cookies: Consent or legitimate interest

Your Consent Rights:

• Withdraw consent at any time
• Granular control over cookie categories
• Clear information about each cookie's purpose
• Easy access to cookie settings and preferences

We use a cookie consent banner to obtain your consent for non-essential cookies. You can update your preferences at any time by clicking the cookie settings link in our footer.

6. Cookie Data Retention

Retention Periods:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Stored for a specific period (1 day to 2 years)
• Analytics Data: Typically retained for 26 months
• Marketing Data: Varies by service (30 days to 2 years)

Common Cookie Lifespans:

• Authentication: Session
• Preferences: 1 year
• Analytics: 2 years
• Marketing: 30-90 days

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements.

When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through our website or email
• Request new consent if required by law
• Provide clear information about the changes

Contact Information

For questions about our use of cookies or this Cookie Policy, contact us through our community channels:

Location: Polaris Digital Technology Inc, Delaware, United States

We will respond to cookie-related inquiries within 30 days.